New complaint: (5948571835, January, 2026)

Booking  .com

Complaint of service — 5761036708 IATA/TIDS: PC349811 Dear Partner, a negative report concerning service quality has reached us, and we expect you to take appropriate measures. The complaint is provided for your review here. This is where the complaint tracking results appear: https://admin.booking.com/hotel/hoteladmin/extranet_ng/manage/booking?res_id=5363965663&hotel_id=349811&lang=en-us&from_confirmation=1 It is important that guest requests are addressed without delay, as this directly contributes to maintaining high service standards and positive guest experiences. Please carefully study the complaint and evaluate proposed solutions. Dear Partner, please be aware that repeated complaints may lead to temporary closure of bookings. Please contact us if you have any concerns or queries about this reservation. Email: customer.service@booking.com Kind regards, The Booking.com Team

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